Hi. I am Konstantin.

I am a Social Psychologist and
Lead User Researcher.

↓

I'm a social psychologist & user researcher living in the Berlin area.

My core strength lies in creating user insights for product and business teams to increase empathy for the target audience, strengthen the confidence in strategic and tactical decisions and grow a user-centric culture.

After completing my master studies in psychology in 2015, I started my career as a User Experience Researcher in different tech companies, as well as growing and leading a User Research department for a global football media platform. In 2021 I started my consultancy, helping international clients with hands-on research work and the development of research practices and culture. I love exploring very different target audiences and constantly learning new aspects of product development and how humans interact with technology.

Selected brands I worked with:

Sports Media

Travel & Navigation

e-Commerce

B2B online services

How I can create value for your organization:

  • From ethnographic interviews to contextual inquiries, focus groups and usability testings: Depending of the state of product development, I will collect qualitative insights that will help you understand the why and how.

    In order to validate insights across segments, countries or demographics, let us collect larger sets of data. I have worked with all common survey tools and I analyze data sets in R.

  • You are about to launch your product and want to make a highly relevant offer to your target audience? I will help you understand where your product fits, how it will be used, and what problems you can solve for your target audience.

  • With 8+ years of industry experience, I will lead by example, advocate for our users and help you build a customer-centric product and design culture.

  • From participant recruiting to research repositories, I will help your team apply the highest standards to your in-house research operations.

  • You want to understand more about your users, but you don’t know how to start?

    I have 3+ years of leadership and people management experience, after growing User Research teams from zero to central insights department. I will help you kick things off by defining key principles and tools you need, hiring your first User Researcher, mentoring team members up to a high level of seniority.

What my clients say:

“Konstantin is an excellent User Researcher, who is passionate about user needs and translating them into meaningful and actionable insights for the product teams. He as a very positive mindset and "can-do-attitude" and is always willing to go the extra mile to ensure highest quality.“

UX Research Lead
trivago

“How do you establish a research discipline from scratch, demonstrate the value of customer insight and get buy in from key stakeholders? As the UX Research Lead for Fleet, Konstantin enabled the portfolio to do all this in a short time across a global remit - supporting the discipline to establish a great foundation in developing design maturity and customer centricity.”

Design director fleet
bp

“I recommend Konstantin and his work highly and with great enthusiasm. He has been an incredible addition to the adidas user research team as well as a star in the wider stakeholder community, sharing insights across our global teams.”

global director user research
adidas

How I work with my clients:

Depending on your needs, I can jump in for a few days or stay for a year. From fast project execution to long-term team involvement, I am flexible in the way we can work together.

  • You know exactly what you are looking for and all I need is a briefing session in order to start my research work? Great. Let's define a scope and timeline together. Prices will be based on the package of work I will deliver for you.

  • You want me to help you figure things out, join your teams as a temporary member or grow your UX Research department, while creating value by showing regular presence? I love that! This allows me to dig into your way of working, help improve processes and truly push topics toward. Prices will be based on the capacities I will reserve for you on a weekly basis.

Team leadership experience

Over the last five years, I have hired and managed 13 research talents across three organizations. I am representing User Research not only as a discipline, but also as a department in front of business and product peers.

I feel confident representing User Research in front of the entire organization and execute research directly for C-level, translating business requirements into research questions, and insights back into business potentials.

Towards my teams, I am approachable and I see my role as a manager in creating ideal environments for individuals to unlock their greatest potential. I help my teams understand the larger context of their priorities, I show them where the business as a whole is heading. I am a sparring partner for some and a coach for others, depending on the needs of my individual team members.

Let’s chat.

Let’s meet for a virtual coffee to figure out how I can support you, or let’s chat about running, photography, and psychology.

hello@escher-research.com